Customer Service Experience

  • Cancellation Nightmare Taught Me To Say No More!

    In June I bought a well-known Internet marketer’s product offer, which I received for the cost of shipping and handling (no Ginsu knives). (…)

  • Viruses, Trojans and Outdated Software

     
    I've always been one of those people who backs up her data and updates the virus protection program.  It comes from living with a techie—fantastic husband, but I just never wanted to explain how I had lost data or had the computer crippled by a virus.  I had heard enough stories through the years about clients who hadn't. (…)

  • How Are You Promoting Your Business Today?

    My technical expertise, or lack of, is a well-documented fact.  Part of it is a lack of interest and the rest, well I admit a big part of it is due to my laziness.  I hate reading technical manuals.  Really says a lot for someone who used to write those manuals. (…)